Terms of Service
Overview
This Terms of Service agreement applies to your use of the Carmelie website and all shopping services provided on carmelie.net. All references to “we”, “us” and “our” throughout this page refer to Carmelie.
By browsing our site, placing orders or using any of our functions, you agree to accept and follow all terms, policies and notices listed here. Please read these terms thoroughly before using our website. If you do not agree with any part, you may not continue to access our site or make purchases.
We reserve the right to revise or update these terms at any time, and your continued use after updates will be regarded as acceptance of the revised content.
Please review our Privacy Policy, which also governs your use of this website and is incorporated into these Terms for your understanding of our practices. You may view our full Privacy Policy here: https://carmelie.net/preview/pages/privacy-policy
Section 1 - Online Store Terms
By using our website, you confirm that you have reached the legal age in your region, or you use the site under the supervision of a parent or legal guardian.
You are not allowed to use our website for any illegal, infringing or improper purposes. Do not spread viruses, malicious programs or harmful content. Any violation will result in immediate suspension of your access rights.
Section 2 - General Conditions
We retain the right to refuse service to any user at our own discretion.
Except for payment information which is fully encrypted during transmission, other ordinary user data may be transmitted in non-encrypted form.
You shall not reproduce, copy, resell or commercially use any content or function of this website without our written permission.
Section 3 - Information Accuracy & Completeness
All content displayed on the website is for general reference only. We do not guarantee that all information is completely accurate, up-to-date or error-free. Your reliance on website information is at your own risk.
We may adjust or modify website content at any time without prior notice.
Section 4 - Service & Price Modifications
Product prices are subject to change without prior notice. We have the right to adjust, suspend or discontinue any service or product at any time, and shall not be liable to users or third parties for such adjustments.
Section 5 - Products & Services
Most of our products are sold exclusively online. All product returns and exchanges must comply with our official return policy.
We try our best to ensure that product images and descriptions are consistent with actual items, but slight color differences due to display device reasons are not within the scope of compensation.
We reserve the right to limit purchase quantity, restrict sales area or stop selling certain products. Any product promotion is invalid where prohibited by local laws.
Section 6 - Billing & Order Information
We may reject, restrict or cancel any order involving suspected fraud, resale behavior or abnormal transactions.
You agree to provide true, accurate and complete billing and contact information, and update relevant details in a timely manner.
For return and refund rules, please refer to our official policy page: https://carmelie.net/preview/pages/return-policy
Section 7 - Optional Third-Party Tools
Our website may provide access to third-party tools or plugins that we do not operate or control. You use these third-party tools voluntarily and at your own risk.
Section 8 - Third-Party Links
This site may contain links to external websites. We do not take responsibility for the content, privacy rules or service standards of third-party sites. Accessing third-party links is at your own risk.
Section 9 - User Comments & Submissions
Any feedback, comments or content you submit to us may be used by us without additional restrictions or compensation. You are solely responsible for the content you publish.
We have the right to review, edit or delete user content that is illegal, inappropriate or violates relevant regulations.
Section 10 - Personal Information
Your submission of personal information on this website is governed strictly by our Privacy Policy.
Section 11 - Errors & Inaccuracies
We reserve the right to correct webpage errors, description omissions or price inaccuracies at any time, and cancel abnormal orders caused by incorrect information without prior notice.
Section 12 - Prohibited Uses
You are prohibited from using this website for illegal activities, infringing intellectual property rights, harassing other users, releasing malicious code, illegally collecting others’ information or interfering with website normal operation. Any violation will lead to immediate account and access restriction.
Section 13 - Disclaimer & Limitation of Liability
We do not guarantee that the website service will be completely uninterrupted, safe or error-free. You agree that your use of the site is at your own discretion and risk.
Within the scope permitted by law, Carmelie shall not be liable for any direct or indirect losses arising from your use of the website and products.
Section 14 - Indemnification
You agree to protect and indemnify Carmelie from any third-party claims, losses or liabilities caused by your violation of these terms or relevant laws.
Section 15 - Severability
If any clause of these terms is deemed unenforceable or invalid, the remaining clauses shall still remain fully effective.
Section 16 - Termination
We may terminate your access permission at any time if you violate these terms. All rights and obligations generated before termination shall continue to take effect.
Section 17 - Entire Agreement
These Terms of Service together with our Privacy Policy and Return Policy constitute the complete agreement between you and Carmelie. Failure to enforce any right temporarily does not mean giving up that right.
Section 18 - Governing Law
These terms shall be governed by and interpreted in accordance with the laws of the United States.
Section 19 - Changes to Terms
We can update these terms at any time without separate notice. Your continued use of the website after updates means you accept the revised content.
Section 20 - Contact Information
If you have any questions about these Terms of Service, please contact us via:
Email: service@carmelie.net
Address: UNIT D01, 3/F WONG KING IND BLDG NO 2 TAI YAAU ST KL